I just wanted to let you know that I’ll be running a free webinar on “How to Introduce Sales into a Customer Service Call Center” on Tues., Feb. 9 from Noon – 12:45 PM.
It’s being hosted by the Canadian Institute of Management. It’s normally $27 to register. But, you can register for free, as one of my readers. (When the registration form asks, “How did you hear of us?”, just type in “The Power of Reflection” blog.)
Click on this link for more details:
http://www.reflectivekeynotes.com/webinar_2010_02_09.htm
Filed under: Call Center Articles | Tagged: Call center, call centre, customer service, Mike Aoki, sales training, webinar |
Call Center Zen 
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